Legacy AirWatch reports are being deprecated, and replaced by the next-generation Workspace ONE Intelligence Reporting. The point of this quick post is to provide a bullet-style quick overview and resources for further reading.
TL:DR
- they are cool, customizable, and free* (=included in all UEM v9.2.3+ license types , cloud and on-prem).
- There are even cooler features (custom dashboards, automation), which are premium, but a free 30-day trial is available.
Quick overview:
- Old reports offered little customization and were built into AirWatch console, making it harder to include data from other WS1 components, such as vIDM etc.
- New reports utilize the ETL service (Extract, Transform, Load) to gather and combine together data from multiple WS1 components and enable full (almost) customization (canned pre-made reports are also available)
- This allows for extended use cases:
- Quickly identify issues that can negatively impact user experience and prioritize development efforts based on user impact
- Discover the applications that are used the most and measure their impact to easily quantify ROI of app deployments
- Track install base/app license usage
- New reports are a included with all license types (essentially, free)
- UEM (AirWatch Console) 9.2.3+ required
- Both cloud and on-premise are supported
- Cloud customers need to opt-in (just a few clicks).
- On-premise customers need to to install the Workspace ONE Intelligence Connector Service
- Similar data is also available in WS1 Intelligence Custom Dashboards, a premium feature with a free trial available – see below
- Frequent uses cases often cited by customers: creating a dashboard and a report for tracking app licenses or Windows updates/patches
Resources
- Free trial / opt in – opt into WS1 reports and free trial premium features:
- My Dashboard
- Security Dashboard
- Apps Dashboard
- Automation
- Apteligent
- Deep Dive video on You-Tube (incl on-premises considerations)
- Other WS1 Inettigence features (short blogs): one and two (bottom of the post)
- Official Documentation (as of 9.5)
- WS1 Intelligence Initial Launch post
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