WorkSpace ONE Intelligence Custom Reports available + Free Trial of other features

Legacy AirWatch reports are being deprecated, and replaced by the next-generation Workspace ONE Intelligence Reporting. The point of this quick post is to provide a bullet-style quick overview and resources for further reading.

TL:DR

1. they are cool, customizable, and free* (=included in all UEM v9.2.3+ license types ,  cloud and on-prem).
2. There are even cooler features (custom dashboards, automation), which are premium, but a free 30-day trial is available.

Quick overview:

• Old reports offered little customization and were built into AirWatch console, making it harder to include data from other WS1 components, such as vIDM etc.
• New reports utilize the ETL service (Extract, Transform, Load) to gather and combine together data from multiple WS1 components and enable full (almost) customization (canned pre-made reports are also available)
• This allows for extended use cases:
  • Quickly identify issues that can negatively impact user experience and prioritize development efforts based on user impact
  • Discover the applications that are used the most and measure their impact to easily quantify ROI of app deployments
  • Track install base/app license usage

Workspace ONE Intelligence Custom Reports

• New reports are a included with all license types (essentially, free)
  • UEM (AirWatch Console) 9.2.3+ required
• Both cloud and on-premise are supported
  • Cloud customers need to opt-in (just a few clicks).
  • On-premise customers need to  to install the Workspace ONE Intelligence Connector Service
• Similar data is also available in WS1 Intelligence Custom Dashboards, a premium feature with a free trial available –  see below
  • Frequent uses cases often cited by customers: creating a dashboard and a report for tracking app licenses or Windows updates/patches

Workspace ONE Intelligence Custom Dashboards

Resources

• Free trial / opt in – opt into  WS1 reports and free trial premium features:
  • My Dashboard
  • Security Dashboard
  • Apps Dashboard
  • Automation
  • Apteligent
• Deep Dive video on You-Tube (incl on-premises considerations)
• Other WS1 Inettigence features (short blogs): one and two (bottom of the post)
• Official Documentation (as of 9.5)
• WS1 Intelligence Initial Launch post

Workspace ONE Intelligence full feature set free 30-day trial

 

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